Daily Job Description Guidelines for Restaurant

 


Before Starting Daily Job in Restaurant

Daily Job Description Guidelines:

Our aim to deliver a consistently efficient, productive, and professional staffing service while maintaining the high standards we are committed to.

 

Our clients / Guest expect you to:

• Arrive early for check-in. We recommend 30 mins.

• Arrive ready to work and presentable with the correct uniform and hygiene

• Be courteous, polite, and attentive. Both to our clients and their guests.

• Listen carefully to briefing and instructions delivered by Managers.

• DO NOT ask for autographs or be over-familiar with guests.

• DO NOT take pictures or record guests. Phones should be OFF at all times

• Don’t post-event details on social media and respect the privacy of our clients and their guests. REMEMBER – these may be VIPs

• Do not eat our clients’ food or you will be liable to be dismissed immediately – staff water will be supplied and at some events, food may be provided at the clients’ discretion. As a guide, we recommend you take a snack with you

• YOU MUST NOT CONSUME ALCOHOL BEFORE THE EVENT OR DURING THE EVENT. Failure to comply will result in instant dismissal

• No smoking unless authorized by your supervisor and limited to break times

• Be aware of the first aid box (usually in the kitchen) and log all incidents with your supervisor

• DO NOT leave a venue after check-in without your manager's permission

 

Job description Guidelines: is divided our list into three categories:
General restaurant roles (ones that apply to any type of venue),
QSR (Quick-Service-Restaurant) roles, and
FSR (Full-Service-Restaurant) roles.

1. General Manager Job Description

A restaurant’s general manager makes sure that business operations run smoothly. This role serves as the glue that brings together the restaurant owner and employees.

Sample restaurant manager job description

A restaurant’s general manager, or GM, is responsible for overseeing operations. In any restaurant manager job description, you should mention duties that include hiring and training staff, performing employee evaluations, bookkeeping, ordering inventory, and leading initiatives to grow the business, like marketing campaigns and partnerships. You should also include these role-specific responsibilities in your restaurant training manual.

Top characteristics to include in restaurant manager job descriptions:

Strong leader
Good at delegating
Innovative

2. Assistant Manager Job Description

The assistant manager serves as the general manager’s right-hand ally.

 Sample restaurant manager job description

The assistant manager supports the general manager through a variety of tasks. Assistant managers may be asked to lead internal initiatives like running staff meetings, creating employee schedules, keeping track of inventory, and assisting with hiring. Assistant managers also support external initiatives like executing marketing campaigns and interacting with customers.

Top characteristics for an assistant manager:


Takes the initiative but can also follow directions
Anticipates general manager’s needs
Works well with others

3. Executive Chef Job Description

The executive chef is in charge of the kitchen – one of the most important jobs in restaurants.

Sample executive chef job description

The executive chef is responsible for all aspects of the food that comes out of the restaurant’s kitchen. This includes overseeing kitchen operations, planning the menu, developing recipes, and hiring back-of-house (BOH) staff.

Top characteristics to include in a Chef job description:

Management experience
Culinary school training
Works well in a high-pressure environment

4. Sous Chef Job Description

The sous chef is to the executive chef what an assistant manager is to the GM.

Sample sous chef job description

While the executive chef is the kitchen’s strategy mastermind, the sous chef is responsible for executing the daily activities that are necessary in order to make that vision come to life. These tasks can include training and overseeing back-of-house staff, managing inventory, and preparing food, as needed.

 

Top characteristics for a Sous Chef:

Can lead a team and also follow directions
Anticipates executive chef’s needs
Culinary school training or prior culinary experience

5. Prep Cook Job Description

Prep cooks do the groundwork in the kitchen to make the jobs of their teammates easier.

Sample prep cook job description

A prep cook’s responsibilities include preparing food by washing produce and raw goods, chopping ingredients, and setting up cooking stations. Prep cooks are also responsible for storing food safely and cleaning up workstations.

Top characteristics for a prep cook:

Organized
Clean
Has a food handler permit

6. Line Cook Job Description

One of the most vital positions in a restaurant, a line cook picks up where the prep cook leaves off by executing orders.

Sample line cook job description

Line cooks are assigned to a cooking station (grilling, sauteing, frying, etc.) and are responsible for working with their teammates to execute orders in a timely manner.

Top characteristics to include in a Line Cook job description:

Works well under pressure
Can stand for several hours
Has a food handler permit

7. Dishwasher Job Description

Dishwashers are the unsung heroes of the kitchen. They make sure that your guests have something clean to eat off of.

A sample of a job description for the role

A restaurant dishwasher’s main role is cleaning dishes, silverware, and glassware after guests have used it. They are responsible for keeping the dishwashing station clean and safe to use. Dishwashers may also play a role in cleaning food preparation surfaces, setting tables, keeping dishes organized, and managing dish inventory.

 

Top characteristics for a dishwasher:

Can stand for several hours
Can carry heavy loads
Is knowledgeable about restaurant sanitation requirements

Quick Service Restaurant Job Descriptions

QSRs require restaurant roles that aren’t needed in full-service venues. These are the positions you need to fill in a quick service restaurant and sample job descriptions for each one.

8. Cashier Job Description

As the primary front-of-house role, cashiers are the face of the business at QSRs.

A sample job description for cashiers

Cashiers are responsible for serving customers by greeting them, taking their orders, and answering questions about menu items. Cashiers are also in charge of financial duties like processing payments, maintaining the POS system, and managing the cash box.

Top characteristics to include in the restaurant job description for a cashier:

Friendly
Knows how to use a POS system
Can make change quickly

Quick Service Restaurant Job Descriptions

QSRs require restaurant roles that aren’t needed in full-service venues. These are the positions you need to fill in a quick-service restaurant and sample job descriptions for each one.

9. Barista Job Description

Baristas give the people what they want (coffee!) while working a back-of-house role that is uniquely positioned at the front of the house.

Top characteristics for a barista job description:


Can master many beverage recipes.
Works well under pressure.
Friendly.

Full-Service Restaurant Job Descriptions

Like QSRs, FSRs require some unique restaurant roles. Below, we dive into the all the restaurant job titles for full-service venues.

10. Server Job Description

Servers are responsible for the customer experience, making their role one of the most important positions in a restaurant.

Sample server job description:

A restaurant server has many responsibilities including welcoming customers, taking beverage and food orders, conducting satisfaction checks, placing orders using the POS, serving as liaison between the kitchen and customers if there are any problems, and collecting payments for meals. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions.

 Top characteristics to include in a server job description:

Friendly
Works well under pressure.
Can juggle a lot of tasks at once.

11. Host Job Description:

The host, known as the “maître d’” in fine dining establishments, is the first person a customer interacts with when they enter a restaurant, so they set the tone for the customer’s meal.

 A sample of a job description for a restaurant host:

Hosts are responsible for creating an excellent first impression for guests. They need to greet customers warmly and promptly find their seats, usually by using the POS or reservation management system. Hosts must also answer any questions for walk-ins. They take reservations over the phone and handle incoming online reservations. Hosts also manage the waitlist, which involves setting guest expectations during busy wait times.

Top characteristics for a host:


Friendly
Organized
Works well under pressure

 12. Bartender Job Description

Bartenders are the liquor purveyors serving up everything from well drinks to craft cocktails.

Top characteristics of a bartender

Friendly
Great multitasker
Learns drink recipes quickly or has past knowledge of them.

13. Barback Job Description

The barback assists the bartender in ensuring that bar operations run smoothly and the bartender never runs out of supplies.

Top characteristics for a barback:

Organized
Anticipates bartender’s needs
Stealthy – can do their work without getting in the way of bartenders or customers.

14. Busser Job Description

Bussers are behind-the-scenes magicians that make servers look good.

A sample of a job description for the role:

A busser’s main duty is clearing dishes off of tables after customers have finished eating or between courses. A good busser will clear a table as unobtrusively as possible. Sometimes bussers are also responsible for refilling glasses of water.

Top characteristics for a busser:

Unobtrusive
Observant
Can carry heavy loads

15. Food Runner Job Description

Runners are the unsung heroes of the front of the house. They bring customers their meals and beverages.

A sample of a job description for the role

Runners are responsible for taking food and drinks from the kitchen or bar and bringing them to customers. Food runners should be familiar with the menu in order to be able to correctly identify dishes and serve them to customers.

 Top characteristics for a runner:

Can carry heavy loads
Knowledgeable about the menu
Friendly

16. Expeditor Description

The expeditor is particularly important at busy times and fulfills one of the most important ​​positions in a restaurant. While they don’t take orders, they help keep food flowing from the kitchen to hungry diners!

A sample of a job description for the role

The expeditor – or the expo – is responsible for ensuring that food is prepared and delivered well and efficiently. Not only do they deliver the food, but also ensure it has been properly prepared. Expeditors should work well in a fast-paced environment and be familiar with the menu to ensure dishes are up to standard.

Top characteristics for an expeditor:

Quick on their feet
Team player
Good under pressure

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