Daily Job Description Guidelines for Restaurant
Before Starting Daily Job in Restaurant
Daily Job Description Guidelines:
Our aim to deliver a consistently efficient, productive, and professional staffing service while maintaining the high standards we are committed to.
Our clients / Guest expect you
to:
• Arrive early for check-in. We recommend 30
mins.
• Arrive ready to work and presentable with the
correct uniform and hygiene
• Be courteous, polite, and attentive. Both to
our clients and their guests.
• Listen carefully to briefing and instructions
delivered by Managers.
• DO NOT ask for autographs or be over-familiar
with guests.
• DO NOT take pictures or record guests. Phones
should be OFF at all times
• Don’t post-event details on social media and
respect the privacy of our clients and their guests. REMEMBER – these may be
VIPs
• Do not eat our clients’ food or you will be
liable to be dismissed immediately – staff water will be supplied and at some
events, food may be provided at the clients’ discretion. As a guide, we recommend
you take a snack with you
• YOU MUST NOT CONSUME ALCOHOL BEFORE THE EVENT
OR DURING THE EVENT. Failure to comply will result in instant dismissal
• No smoking unless authorized by your
supervisor and limited to break times
• Be aware of the first aid box (usually in the
kitchen) and log all incidents with your supervisor
• DO NOT leave a venue after check-in without
your manager's permission
Job description Guidelines: is divided our list into three categories:
General restaurant roles (ones that apply to any type of venue),
QSR (Quick-Service-Restaurant) roles, and
FSR (Full-Service-Restaurant) roles.
1. General
Manager Job Description
A restaurant’s general manager makes sure that business operations run smoothly. This role serves as the glue that brings together the restaurant owner and employees.
Sample restaurant manager job description
A restaurant’s general manager, or GM, is responsible for overseeing operations. In any restaurant manager job description, you should mention duties that include hiring and training staff, performing employee evaluations, bookkeeping, ordering inventory, and leading initiatives to grow the business, like marketing campaigns and partnerships. You should also include these role-specific responsibilities in your restaurant training manual.
Top characteristics to include in restaurant manager job descriptions:
Strong leaderGood at delegating
Innovative
2.
Assistant Manager Job Description
The assistant manager
serves as the general manager’s right-hand ally.
Sample restaurant manager job description
The assistant manager
supports the general manager through a variety of tasks. Assistant managers may
be asked to lead internal initiatives like running staff meetings, creating
employee schedules, keeping track of inventory, and assisting with hiring.
Assistant managers also support external initiatives like executing marketing
campaigns and interacting with customers.
Top characteristics for an assistant manager:
Takes the initiative but can also follow directions
Anticipates general manager’s needs
Works well with others
3.
Executive Chef Job Description
The executive chef is in
charge of the kitchen – one of the most important jobs in restaurants.
Sample executive chef job description
The executive chef is
responsible for all aspects of the food that comes out of the restaurant’s
kitchen. This includes overseeing kitchen operations, planning the menu,
developing recipes, and hiring back-of-house (BOH) staff.
Top characteristics to include in a Chef job description:
Management experienceCulinary school training
Works well in a high-pressure environment
4. Sous
Chef Job Description
The sous chef is to the executive chef what an assistant manager is to the GM.
Sample sous chef job description
While the executive chef
is the kitchen’s strategy mastermind, the sous chef is responsible for
executing the daily activities that are necessary in order to make that vision
come to life. These tasks can include training and overseeing back-of-house
staff, managing inventory, and preparing food, as needed.
Top characteristics for a Sous Chef:
Can lead a team and also follow directionsAnticipates executive chef’s needs
Culinary school training or prior culinary experience
5. Prep
Cook Job Description
Prep cooks do the groundwork in the kitchen to make the jobs of their teammates easier.
Sample prep cook job description
A prep cook’s responsibilities include preparing food by washing produce and raw goods, chopping ingredients, and setting up cooking stations. Prep cooks are also responsible for storing food safely and cleaning up workstations.
Top characteristics for a prep cook:
OrganizedClean
Has a food handler permit
6. Line
Cook Job Description
One of the most vital
positions in a restaurant, a line cook picks up where the prep cook leaves off
by executing orders.
Sample line cook job description
Line cooks are assigned to a cooking station (grilling, sauteing, frying, etc.) and are responsible for working with their teammates to execute orders in a timely manner.
Top characteristics to include in a Line Cook job description:
Works well under pressureCan stand for several hours
Has a food handler permit
7. Dishwasher Job Description
Dishwashers are the unsung heroes of the kitchen. They make sure that your guests have something clean to eat off of.
A sample of a job description for the role
A restaurant dishwasher’s
main role is cleaning dishes, silverware, and glassware after guests have used
it. They are responsible for keeping the dishwashing station clean and safe to
use. Dishwashers may also play a role in cleaning food preparation surfaces,
setting tables, keeping dishes organized, and managing dish inventory.
Top characteristics for a dishwasher:
Can stand for several hoursCan carry heavy loads
Is knowledgeable about restaurant sanitation requirements
Quick Service Restaurant
Job Descriptions
QSRs require restaurant roles that aren’t needed in full-service venues. These are the positions you need to fill in a quick service restaurant and sample job descriptions for each one.
8. Cashier
Job Description
As the primary front-of-house role, cashiers are the face of the business at QSRs.
A sample job description for cashiers
Cashiers are responsible for serving customers by greeting them, taking their orders, and answering questions about menu items. Cashiers are also in charge of financial duties like processing payments, maintaining the POS system, and managing the cash box.
Top characteristics to include in the restaurant job description for a cashier:
FriendlyKnows how to use a POS system
Can make change quickly
Quick Service Restaurant Job Descriptions
QSRs require restaurant roles that aren’t needed in full-service venues. These are the positions you need to fill in a quick-service restaurant and sample job descriptions for each one.
9. Barista Job Description
Baristas give the people what they want (coffee!) while working a back-of-house role that is uniquely positioned at the front of the house.
Top characteristics for a barista
job description:
Can master many beverage recipes.
Works well under pressure.
Friendly.
Full-Service Restaurant Job Descriptions
Like QSRs, FSRs require some unique restaurant roles. Below, we dive into the all the restaurant job titles for full-service venues.
10. Server Job Description
Servers are responsible for the customer experience, making their role one of the most important positions in a restaurant.
Sample server job description:
A restaurant server has many responsibilities including welcoming customers, taking beverage and food orders, conducting satisfaction checks, placing orders using the POS, serving as liaison between the kitchen and customers if there are any problems, and collecting payments for meals. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions.
Works well under pressure.
Can juggle a lot of tasks at once.
11. Host Job Description:
The host, known as the “maître d’” in fine dining establishments, is the first person a customer interacts with when they enter a restaurant, so they set the tone for the customer’s meal.
Hosts are responsible for creating an excellent first impression for guests. They need to greet customers warmly and promptly find their seats, usually by using the POS or reservation management system. Hosts must also answer any questions for walk-ins. They take reservations over the phone and handle incoming online reservations. Hosts also manage the waitlist, which involves setting guest expectations during busy wait times.
Top characteristics for a host:
Friendly
Organized
Works well under pressure
Bartenders are the liquor purveyors serving up everything from well drinks to craft cocktails.
Top characteristics of a bartender
FriendlyGreat multitasker
Learns drink recipes quickly or has past knowledge of them.
13. Barback Job Description
The barback assists the bartender in ensuring that bar operations run smoothly and the bartender never runs out of supplies.
Top characteristics for a barback:
Anticipates bartender’s needs
Stealthy – can do their work without getting in the way of bartenders or customers.
14. Busser Job Description
Bussers are behind-the-scenes magicians that make servers look good.
A sample of a job description for the role:
A busser’s main duty is clearing dishes off of tables after customers have finished eating or between courses. A good busser will clear a table as unobtrusively as possible. Sometimes bussers are also responsible for refilling glasses of water.
Top characteristics for a busser:
Observant
Can carry heavy loads
15. Food Runner Job Description
Runners are the unsung heroes of the front of the house. They bring customers their meals and beverages.
A sample of a job description for the role
Runners are responsible for taking food and drinks from the kitchen or bar and bringing them to customers. Food runners should be familiar with the menu in order to be able to correctly identify dishes and serve them to customers.
Knowledgeable about the menu
Friendly
16. Expeditor Description
The expeditor is particularly important at busy times and fulfills one of the most important positions in a restaurant. While they don’t take orders, they help keep food flowing from the kitchen to hungry diners!
A sample of a job description for the role
The expeditor – or the expo – is responsible for ensuring that food is prepared and delivered well and efficiently. Not only do they deliver the food, but also ensure it has been properly prepared. Expeditors should work well in a fast-paced environment and be familiar with the menu to ensure dishes are up to standard.
Top characteristics for an expeditor:
Quick on their feetTeam player
Good under pressure
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